Software Updates

If you have any doubt, please do not hesitate to contact us first before updating.

Warning! Read first:

Please do NOT unplug the USB or product when update is in process.
The product will become defective, and will not work anymore.
Do not switch off your vehicle either, until the product restarts again.

If you device is MMB MAX 1.0/2.0, BMW BOX, MMB AI BOX, please fill out the form below and we will push the upgrade package for you remotely.

Get In Touch!

Or contact us directly, we'd love to hear from you! You will get a response in 24 hours. (Monday - Friday)

Email us

support@carplaymmb.com

If your device is an MMB MAX 5.0 (6225), please download the following file and follow the tutorial to install it.

Software update

If your device is an MMB MAX 4.0 (6125), please download the following file and follow the tutorial to install it.

Software update

If your device is an MMB 11 PLUS, please download the following file and follow the tutorial to install it.

Useful links

Software update

PDF Guides Downloads

How to update MMB 11 Plus

How to view SN code？

Step 1

Go to the Settings screen and find About This Device.

Step 2

Check out the SN code and send it to us.

You’re Not The First To Ask

To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at: support@carplaymmb.com

How quickly can I set it up?

Your time is your biggest asset. The MMB Max AI Box ensures that your phone will automatically connect to Carplay in less than 15 seconds (74% faster than the previous generation) when other devices often require 30-45.seconds.

Is The MMB Box compatible with my car?

Available only for vehicles with original carplay system, you can do so on our compatibility quiz.


If your car is a BMW, CLICK HERE to buy the right product for you.

Any Alpine, Kenwood or Pioneer aftermarket display screen with wired CarPlay or Android Auto will also work.

Do I need any additional apps to make it work?

Nope, we've pre-installed the most popular streaming apps to the box for you. The Google Play store is accessible from the box to download any app if you wish.

Will this work on aftermarket CarPlay devices?

Yes, any Aftermarket CarPlay Device with a USB Port also works with The MMB AI Box.

How to watch Netflix from Apple CarPlay?

Simply download the Netflix app within the Google Play Store within the MMB AI Box device. Log into your account and start streaming your favorite shows.

How to play videos on CarPlay?

Turn your cars display screen into a smart TV using The MMB AI Box. Simply plug the MMB AI Box into your car's USB port and the regular CarPlay or Android Auto screen will be replaced with ours. Download any app and start streaming with The MMB AI Box.

Do I need to buy a MMB Remote for my MMB Box?

No, you do not need to buy it but it definitely helps navigate the box more effectively. If you do not have touch screen in your vehicle, we strongly encourage you also buy a MMB Remote.